Home Shield Insurance Privacy Policy

Home Shield Insurance is committed to both respecting your privacy and protecting your private information. You can be assured any information you provide to us will be used strictly in accordance with the terms laid out in this statement.

Collecting Information

We will only look to request information from you and will only use and disclose this information in the course of arranging and administering your insurance.

The information we hold will be, to the best of our knowledge, accurate and up to date. Under the Data Protection Act you have the right to see the personal information that we hold about you in our records.

All personal information is treated confidentially and is safely stored on our computer system, with security systems preventing unauthorised access.

Confidentiality

We would like to bring you attention to our obligations to disclose information in the following exceptional circumstances permitted by law. These are:

• Where you have given permission to disclose information.

• Where we are legally forced to.

• Where there is a duty to the public to disclose information.

• Where we have to protect our interest.

Data

In the UK we operate and are registered in accordance with the applicable data protection legislation. Home Shield Insurance Services Ltd conforms with the requirements of the Data Protection Act, 1998.

How Your Information Will Be Used

Your information will be used for a number of purposes which include processing your quotation, processing you insurance application, managing and administering your policy, claims handling and responding to complaints or policy enquires.

Access To Your Information

You can write to us at any time to obtain details of the information we hold about you. Please write to:

Data Protection Officer
Home Shield Insurance Services Ltd
Waterside House
Station Road
Irthlingborough
Northamptonshire
NN9 5QF

We will take reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.